Shipping, Refund & Cancellation

Shipping Policy

It usually takes 1-2 working days to ship a product from our end. Once shipped, our courier partner takes 4-6 days to deliver the product, depending on the location. A trackable shipping code is provided to you once the product is shipped.

For Cash on delivery orders we might contact you to verify the details, before shipping.

Refund

If due to some unforeseen circumstances we are unable to ship the product at some Pincodes, in such cases you are eligible for a full refund if your order is prepaid. You can reach us out using details on the contact page for such cases.

Once your refund is verified and processed it will take up to 3-5 business days.

Returns/Replacement

You may request a replacement within 7 days of delivery/installation (as applicable)

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a Replacement.

To be eligible for a replacement, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition is damaged or missing parts for reasons not due to our error, is not eligible for replacement.

You may contact us at info@snehcrafts.com for any help.

Shipping for returns

For details on where to send product please mail us on info@snehcrafts.com with your order ID.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a replacement, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your replaced product to reach you may vary.

If you are shipping an item over INR 10,000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.